Having lived and played in a Northern city for close to 20 years I have become a minor expert on cracked woodwinds. Not only is it cold and dry but we often have to play in drafty or cold halls a sure recipe for woodwind cracks.
Playing an instrument is a great experience, we want that experience continue when you take your instrument in for service.
When you bring your instrument in we take the time to explain exactly what your instrument needs, what your options are and how much it will cost.
Policy for General Repairs .
We always provide a written (if requested) estimate before starting work, unless advised otherwise.
We do not exceed the estimate without authorization.
For school instruments, in general and unless directed otherwise we make the minimum required repairs needed to make the instrument play in such a way that it will last at least the year and not hinder the progress of the student. Repairs that are merely cosmetic are not done unless requested.
We use only top quality pads and materials for all instruments. For example our standard pads are all double skin, usually better in quality than the factory installed pads.
Basic repair details vary slightly from instrument to instrument. Repairs for pros take precedence, other than that, repairs are done in order with consideration taken as to how urgent the repair is.
If you are going to be in and out of town on certain days we will do our best to accommodate you. If that means staying open to midnight on a Saturday night, we do it
Time permitting we are putting up basic descriptions of some of the procedures used to repair your instruments. In future I would like to post some more detailed directions for some simple emergency repairs that you could do at home
Note: this is not a how to do it manual, details have been left out or over simplified. This is just so you understand the basic process. Making a mistake during any part of these procedures or using the wrong tools will most likely destroy the instrument!
"Thanks for fixing our flute so quickly" M.Green FSJ "Thank you so much for doing the work on my clarinet" B Russell Dunster BC"Thank you so much for fixing my flute.. I will surely recommend you to anyone I know" T Richard FSJ "Thank you! Nice to have this playing great for the concerts" B Knuff Williams Lake "Simon thanks you so much for your fantastic work" Roz FSJ
Instruments sold on consignment
20% commission. We sell your instrument. As the best repair shop with a well earned great reputation we can give all involved a fair estimate , an accurate description of the instruments condition, pros and cons and suitability.