• Music Store

    Band Instruments reeds and more..

    The  same reeds and gear I use for my own professional engagements, along with prices that match the big stores we offer valuable advice. Mouthpieces, stands, tuners, reeds cases, metronomes and instruments.

     

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  • Woodwind Repairs

    Professional Performing Musicians, Band teachers and Discerning Amateurs send their instruments to us.  Expert repairs and advice that only a first class performer and repairman can give. Since 1991 serving the North from Prince George. Repair and service for your instruments so they and you play at 100% all the time. 

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  • Music Lessons

    voice, piano, flute, saxophone oboe or clarinet  all ages and styles.
     Yes our students all do well on their exams get recommended to provincials or play in the symphony and in community events but more importantly they will have music as a fun and rewarding part of their lives- forever.

    Recommended by band teachers.

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  • Yamaha CSG Clarinets

     Simon Cole principal clarinet Prince George Symphony 

    A refined and ringing tone, superb intonation and response.

  • Sponsors of

     the New Horizons Senior Band For adults with no or long ago musical experience. Join us Mondays at 530-730 1st Baptist Church in PG for more info call the Director Simon Cole at 250-563-4693 or email him.

    Read More at  Alban Classical

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  • for your event

    By Simon Cole / 2007-12-16 22:23:53
    We have done background music for most of the big companies and associations. We are very easy to deal with and our product is very high quality Live Music Small groups of 2-5 up to a small band .…
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  • Saxophones NEW

    By Simon Cole / 2007-12-18 00:49:46
      #15007 soprano saxophone, straight body with two necks (straight & angled), clear lacquered body and keys, high F# key, low C# lock, pivoting low Bb spatula, engraved bell, high quality leather pads with metal resonators, roomy wood-shell case.…
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  • Nobel Flutes

    By Erica / 2009-06-11 06:11:38
    Nobel Flute #11230 high quality student flute, silver plated throughout, closed holes (plateaux), offset G key, C footjoint. This flute is a best seller within the Nobel catalogue. It outperforms many brands of flutes in this category.…
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  • Music Store

    By Simon Cole / 2011-06-13 08:30:12
    Band Instruments reeds and more.. The  same reeds and gear I use for my own professional engagements, along with prices that match the big stores we offer valuable advice. Mouthpieces, stands, tuners, reeds cases, metronomes and instruments.  
    Read More +

  • Woodwind Repairs

    By Simon Cole / 2011-06-13 09:30:22
    Professional Performing Musicians, Band teachers and Discerning Amateurs send their instruments to us.  Expert repairs and advice that only a first class performer and repairman can give. Since 1991 serving the North from Prince George. Repair and service for…
    Read More +

  • Music Lessons

    By Simon Cole / 2011-06-13 08:30:12
    voice, piano, flute, saxophone oboe or clarinet  all ages and styles. Yes our students all do well on their exams get recommended to provincials or play in the symphony and in community events but more importantly they will have music…
    Read More +
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You are here: Home Repairs Rates, Levels of Repair and Shipping Warranty Information

Popular Features

  • Crack Repair
  • Bent Flute
  • Tone hole Repair
  • Cork pads on clarinet
  • New dent removal tools
Having lived and played in a Northern city for close to 20 years I have become a minor expert on cracked woodwinds. Not only is it cold and dry but we often have to play in drafty or cold halls a sure recipe for woodwind cracks. Read More
Uh........ Dad I think I sat on my Flute!Read More
We can replace broken tone holes Read More
ImageThis is a Selmer series 10S clarinet and a Selmer recital  they are beautiful clarinets in great condition.
 The A in particular does not play as one would expect however, response tuning and tone are poor.
 These are usually very good clarinets. A quick check reveals that the pads do not cover, they are skin pads which have warped over time.

I am going to repad the top joint with cork pads on all keys which are usually in the closed position.
 The other 2 keys will have traditional skin pads.
Read More
Image
We have added MDR
 (magnetic dent removal tools) to our repertoire.
Read More
One Song Universus

Warranty Information

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Details
Published on Friday, 01 October 2004 17:00
Written by Simon Cole
Your repair bill should have a note on the bottom about the warranty length. If not, the general rule of thumb is 30 days for basic Items, 90 days for tune-ups, a year for overhauls .
Obviously, this only covers the work we did. About the only thing we can't cover is your damage to the instrument bent keys etc and requests for particular adjustments that are outside the parameters of how the instrument is usually set up (unless you tell us about it before we do the work).

The warranty does include adjusting the instrument to your satisfaction. This includes tightness of joints, strength of springs etc as some players have personal preferences about this (I like a light action for example on my horns). When you pick up the instrument you can test it out, we have a room where you can play in private. If you have some strong feelings about how you want some things in particular, please let us know before we do the work.

 Damage you do to the instrument, including but not limited to; not oiling the mechanism, not using cork grease on the tenons, not cleaning it, dropping it or bending keys or playing around with the adjustment screws is not covered.

What to do if you are not happy.

 First off, please don't feel bad about calling us up, we are only human, and eventually we will make a mistake or through some miscommunication not give you what you wanted. We appreciate your business and would love to have a chance to make it right. When you receive your instrument test it out right away.

If you send it back and the repair was fine but (#)it is something we were not requested to fix or we can not replicate your problem (which means it's your playing technique) then you will be responsible for all shipping charges and inspection fee. This is why you should call and tell us about your problem first.

Tell us what you want changed and if you are in town drop the instrument off for priority service. If you are out of town ship the instruments to us collect for priority service, it will then be shipped back to you at no charge. If there is no defect with the repair but you want something changed (see#) then you pay all shipping charges but the work is free.

Cole's Woodwinds has been in business since 1991 doing instrument repairs. Out of the many hundreds of instruments we see each year, on average only 1 every other year will be returned, so we can afford to be generous.

What we can't help you with

Well,  we can't make an inexpensive student instrument play like a pro model. It will just be the best it can be given the limitations of the materials and design, both of which can sometimes be improved upon, but not to the point where they are equal to a pro model.

We are more than happy to discuss at length the nature of the repairs we will be doing, the value of the instrument and what improvement the amount of repairs you have requested will produce. If we tell you that the instrument needs a certain amount of work to play and you elect to only have some of it done, then you cannot expect it to play perfectly.

Also, a warranty is not the same as insurance. If you drop the instrument or back over it with the car, it's not covered. Needless to say, if your account is not paid up, you have no warranty

Summary

 Case 1. Repair defect, we pay all shipping charges, the repair is done free of charge with priority service

Case 2 No repair defect but something you want changed or adjusted, you pay all shipping charges but the repair is done free of charge with priority service.

Case 3 No defect, problem is nonexistent or the result of an accident or misuse or was not an item you paid to have repaired. You pay all shipping fees and repair charges. We reserve the right to alter change or modify this warranty at any time as we see fit.

Some repairs to brass instruments may cause unavoidable damage to the finish.

Authorized dealers of Nobel Band Instruments

Nobel Clarinet

Nobel_clarinet14041 Bb CLARINET, brushed hard rubber body for a wood-like sound and finish, wear resistant nickel plated keys, waterproof Valentino pads, French blue steel needle springs, genuine cork bumpers and tenons, bell ring, 65mm Moenig bore barrel, light case with back pack straps. The quasi-indestructible nature of Valentino pads render the Nobel completely airtight and fully resonant. A best choice for a sound investment. $495

 
Every clarinet is set up and play tested before sale, most stores do not do this. This clarinet has had some undercutting of higher tone holes and resetting of pad heights done for better pitch and tone.

The material, reverse taper barrel and design give this clarinet a more mature rich sound when compared to standard student clarinets costing hundreds more. I have played one in the orchestra for outdoor concerts. 

Play along

  • Jazz improv play along CDs and guide

    I have made a 3 track play along CD and guide for my students to practice improvising it is available FREE for… Read More +

  • RCM G1 Clar

    RCM clarinet grade 1 scales Scales for the grade 1 clarinet exam. You can adjust the speed and also print… Read More +

  • RCM G4 Clar

    RCM clarinet exam grade 4 These are the technical requirements for the exam. Remember to play them all slurred, all… Read More +

  • RCM G2 Clar

    RCM Grade 2 Clarinet Scales Technical requirements for the RCM exam. Play along use the speed slider to start at… Read More +

  • Clar scales

    Free Scales for Clarinet Major Minor Harmonic These scales can be printed. You can also play along with them and… Read More +
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Alban Classical


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